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FAQ for Hospital Administrators

Only qualified healthcare providers should place, manipulate, de-clot, revise or explant the HeRO Graft. For greater detail, please consult the HeRO Graft Instructions for Use manual.

Download FAQs here.

Hospital Administrators

13-0061 Rev. B

  • What is included in the HERO 1003 Accessory Component Kit?
  • What is your remit to address?
  • What is your Tax ID?
  • What are your payment terms?
  • Do you accept credit cards as a form of payment?
  • What is your return policy?
  • If I am a first-time buyer, where can I find the start-up information?
  • What information is needed from me as a new customer?
  • Do you have a minimum order requirement?
  • Is a Purchase Order required to place an order?
  • What information is required on the Purchase Order?
  • What shipping methods are available?
  • Can I use my own shipping account number?
  • How should the HeRO Graft be stored?
  • Is the HeRO Graft sterilized?
  • What is the shelf life of the HeRO Graft?
  • Does the HeRO Graft contain latex?
 
CryoLife INDICATIONS FOR USE: The HeRO Graft is indicated for end stage renal disease patients on hemodialysis who have exhausted all other access options. Rx Only. See instructions for use for full indication, contraindication and caution statements. Terms and Conditions. Privacy Policy. HeRO is a Hemosphere, Inc. product distributed by CryoLife, Inc.  HeRO, Hemosphere, CryoLife, ‘Life Restoring Technologies’, and the snowflake symbol are trademarks owned by CryoLife, Inc. or its subsidiaries.  All other trademarks are owned by their respective companies.  © 2012 CryoLife, Inc. All Rights Reserved.