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Category Archives: SeparateGround-Breaking IDT Programs held in Washington, DCIn conjunction with the Controversies in Dialysis Access (CiDA) Conference and the Renal Physicians Association (RPA) Annual Meeting, Hemosphere sponsored an Inter-Disciplinary Team (IDT) Forum last fall 2011 and mid-March 2012. The IDT Forum is a program designed to share … Continue reading
Posted in Business News, Separate
Does the use of Heparin during cannulation need to be changed when dialyzing using the HeRO Graft?The HeRO Graft is cannulated the same as any ePTFE graft, therefore Heparin use would be the same. However, since the HeRO Graft is a continuous flow system, no Heparin lock at the end of the dialysis session is needed. … Continue reading
Posted in FAQ
Tagged Dialysis-Care-Providers, Nephrologists
I know an access-challenged patient. How do I refer him/her to a physician who implants the HeRO Graft?Contact a HeRO Graft implanting physician on our Find-a-Physician page. It is important to ask the surgeon if he/she wants vessel mapping done prior to seeing the patient, or if he/she will complete this at the time of the visit. … Continue reading
Posted in FAQ
Tagged Nephrologists
Will HeRO Graft recipients be able to participate in access flow testing?HeRO Graft is classified as a graft and should be treated the same way you treat any graft when evaluating access flow. A baseline number should be determined for the HeRO Graft and then monitor changes accordingly per your protocols. … Continue reading
Posted in FAQ
Tagged Dialysis-Care-Providers, Nephrologists
If infiltration occurs, is it more serious than infiltration with a regular graft?As the HeRO Graft Arterial Graft Component is a standard ePTFE graft, infiltration is expected to be as serious as with other standard grafts or fistulas. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers, Nephrologists
When cannulating the HeRO Graft for the first time, can blood pump speeds of 350 to 400ml/min be used immediately?The HeRO Graft should be treated in the same manner as conventional ePTFE grafts. Flow rates of 450-500 ml/min are usually achieved. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers, Nephrologists
Does the HeRO Graft contain latex?No. The HeRO Graft is latex free. 13-0061 Rev. B
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Tagged Hospital-Administrators
What is the shelf life of the HeRO Graft?The shelf life of the HeRO Graft is 2 years from the date of sterilization. 13-0061 Rev. B
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Tagged Hospital-Administrators
Is the HeRO Graft sterilized?The HeRO Graft is ethylene oxide sterilized and non-pyrogenic. DO NOT re-sterilize. 13-0061 Rev. B
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Tagged Hospital-Administrators
How should the HeRO Graft be stored?The HeRO Graft should be stored in a cool, dry place. Avoid exposure to moisture and excessive heat. 13-0061 Rev. B
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Tagged Hospital-Administrators
Can I use my own shipping account number?When possible, we will use your shipping account number when it is noted on the order. 13-0061 Rev. B
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Tagged Hospital-Administrators
What shipping methods are available?Items are shipped UPS ground unless otherwise specified. F.O.B. Ship point. 13-0061 Rev. B
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Tagged Hospital-Administrators
What information is required on the Purchase Order?The following information is required on the Purchase Order: Purchase Order Number Billing Information Shipping Information Part Numbers, Desired Quantity and Pricing Shipping Method and/or Delivery Date 13-0061 Rev. B
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Tagged Hospital-Administrators
Is a Purchase Order required to place an order?Yes, a Purchase Order is required to place an order. 13-0061 Rev. B
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Tagged Hospital-Administrators
Do you have a minimum order requirement?For first time orders, we require a minimum purchase of 2 of each component. 13-0061 Rev. B
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Tagged Hospital-Administrators
What information is needed from me as a new customer?A new customer must provide: Tax exempt certificate (if applicable) Credit application (if available) Purchasing and Accounts Payable contact information 13-0061 Rev. B
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Tagged Hospital-Administrators
If I am a first-time buyer, where can I find the start-up information?The following documents can be found in the Document Library: HeRO Graft Brochure Reimbursement Information W-9 FDA Clearance Letter 13-0061 Rev. B
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Tagged Hospital-Administrators
What is your return policy?Customer may return unused Products (“Returned Products”) for a credit if Products have a return material authorization number (RMA), and are returned: (a) in the original packaging with seals and/or pouches unopened; and (b) in saleable condition and suitable for clinical use, … Continue reading
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Tagged Hospital-Administrators
Do you accept credit cards as a form of payment?Yes, we accept Visa and MasterCard. 13-0061 Rev. B
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Tagged Hospital-Administrators
What are your payment terms?Our payment terms are net 30 days. 13-0061 Rev. B
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Tagged Hospital-Administrators
What is your Tax ID?Our Tax ID is 91-1935286. 13-0061 Rev. B
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Tagged Hospital-Administrators
What is your remit to address?Our remit to address is: Hemosphere, a CryoLife, Inc. Company c/o CryoLife PO Box 102312 Atlanta, GA 30368-2312 13-0061 Rev. B
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Tagged Hospital-Administrators
Is needle placement the same as conventional grafts?The provider/facility protocol should be followed as with other ePTFE grafts. Needle direction and placement is less of a concern with the HeRO Graft since it is a continuous flow system delivering blood directly into the heart. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers
Do I need to use wet sticks for cannulating the HeRO Graft?HeRO Graft is cannulated the same as any ePTFE graft. Wet sticks are not required. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers
How do I obtain a copy of the patient education materials or the Care and Cannulation guide?PDF versions of our educational materials are available for download in the Document Library. You may also call Customer Service at 888.427.9654 or custsvc@cryolife to request a copy. Visit our Video Library for HeRO Graft video tutorials. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers
Are there any activity limitations for a new HeRO Graft recipient?The limitations are similar to other new AV accesses. HeRO Graft patients should check with their doctor or nurse if they are not sure about beginning a new activity. Once their incisions heal, they may usually resume normal activities; however, … Continue reading
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Tagged Dialysis-Care-Providers
Will a representative visit each dialysis facility with a HeRO Graft?Educational opportunities are made available to each clinic via online learning, brochures, and telephone education. A small group of clinical educators support the entire United States, which may limit inservice opportunities. Tutorial videos on how the HeRO Graft works and … Continue reading
Posted in FAQ
Tagged Dialysis-Care-Providers
How does a dialysis clinic know when a patient has received the HeRO Graft?Dialysis facilities may receive an implant notification fax form from the implanting surgeon’s office, or the nephrologist may have communicated the access surgery is scheduled to occur. If either of these have occurred and you have not been offered educational support, … Continue reading
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Tagged Dialysis-Care-Providers
Can all hemodialysis staff cannulate the HeRO Graft?Follow your provider/facility policies with regard to graft cannulation. Additional information on recommended technique can be found in the Care and Cannulation guide located in the Document Library. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers
What is the risk to the graft if a tourniquet is applied too tightly or left on too long?As with any peripheral access, a tourniquet left on too long, or one that is applied too tightly, may constrict flow and increase clotting. The tourniquet should only be used for initiating cannulation and removed immediately when treatment begins. 13-0061 … Continue reading
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Tagged Dialysis-Care-Providers
Why is using a light tourniquet recommended on the HeRO Graft?A light tourniquet will assist in palpating the graft making the HeRO Graft feel more like a conventional AV graft. The rationale for using a light tourniquet is related to the lack of a venous anastomosis with the HeRO Graft. It … Continue reading
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Tagged Dialysis-Care-Providers
When prepping cannulation sites, which anti-bacterial is preferred?Follow the KDOQI guidelines for access assessment and preparation. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers
Can fistula clamps be used on the HeRO Graft?To achieve hemostasis after puncture, use moderate finger pressure rather than mechanical fistula clamps. Since the HeRO Graft is a continuous flow system, a mechanical clamp may constrict flow and increase the risk of clotting. Additional information on recommended technique … Continue reading
Posted in FAQ
Tagged Dialysis-Care-Providers
Are small gauge needles required for the initial HeRO Graft cannulations?It is not necessary to start with small needles. The provider/facility protocol should be followed as with other ePTFE grafts. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers
Is there a maximum blood flow recommendation for the HeRO Graft?Follow the provider/facility policy for setting blood flow rates. There is no special requirement for the HeRO Graft. 13-0061 Rev. B
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Tagged Dialysis-Care-Providers, Nephrologists
How can I reach Customer Service to place an order for the HeRO Graft or ask a question?Customer Service can be reached at the following contact information: Phone: 888.427.9654 Fax: 770.426.0091 Email: email hidden; JavaScript is required 13-0061 Rev. B Is it safe for a patient with the HeRO Graft to have an MRI?The HeRO Graft was determined to be MR-conditional. A patient may be scanned safely immediately after HeRO Graft placement under the following conditions: Static magnetic field of 3-Tesla or less Spatial gradient magnetic field of 720-Gauss/cm or less See the … Continue reading |
